Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Tianz Beverage Co., Ltd works with international buyers through a clear and practical order process for beverage-related manufacturing and supply requirements. We welcome inquiries for standard or customized orders and coordinate product details, packaging, payment, production, delivery, and after-sales communication according to each project.

1. Inquiry and Product Requirements

Please contact Tianz Beverage Co., Ltd with your intended product application, required specifications, estimated quantity, target market, and delivery destination. If you have reference images, drawings, samples, packaging concepts, or other technical information, please include them with your inquiry.

For customized projects, please provide as much information as possible about the required materials, dimensions, appearance, colors, labeling, packaging format, and any special handling requirements. Our team will review the information and advise on the next steps.

2. Customization and Quotation

We prepare quotations based on the confirmed product requirements, customization details, order quantity, packaging specifications, and delivery conditions. Pricing and available options may vary according to the complexity of the order and the materials or services required.

Before quotation confirmation, we may need to clarify technical details, artwork, samples, packaging requirements, or shipping information. Any applicable sampling, tooling, design, or other project-related costs will be discussed with the customer before the order proceeds.

3. Order Confirmation

Once the quotation and product details are accepted, both parties should confirm the final specifications in writing. The order confirmation should clearly state the product description, quantity, customization requirements, packaging details, agreed price, delivery destination, and other applicable commercial terms.

Where required, Tianz Beverage Co., Ltd may provide an order document, sales confirmation, pro forma invoice, artwork proof, or sample information for review. Production will proceed after the relevant details and documents have been approved by the customer.

4. Payment Terms

Payment arrangements are confirmed according to the order details, product requirements, customization level, and agreed commercial terms. The applicable payment method, currency, schedule, and banking information will be stated in the order documents or invoice.

Customers should review all payment information carefully and complete payment through the agreed business channel. Any changes to payment arrangements must be confirmed with Tianz Beverage Co., Ltd in writing.

5. Production and Quality Check

After order confirmation and the required payment or documentation are received, production planning will be arranged according to the confirmed specifications. The production schedule is subject to product requirements, order quantity, packaging details, material availability, and other project conditions.

During production, we may communicate with the customer regarding artwork, samples, packaging, or other details that require confirmation. Appropriate inspections and checks are carried out according to the agreed product specifications and order requirements.

Customers should review and respond to any approval materials within a reasonable time so that production and delivery arrangements can proceed efficiently.

6. Packing and Delivery

Products will be packed according to the confirmed packaging requirements and the needs of the selected shipping method. Outer cartons, labels, marks, and shipping documents will be arranged based on the order details and destination requirements.

Delivery methods, freight arrangements, and shipping schedules are subject to confirmation according to the shipment volume, destination, product characteristics, and applicable logistics conditions. We will communicate the available shipping information and dispatch details after the delivery arrangements are confirmed.

7. Order Changes and Cancellations

Any request to change product specifications, quantity, artwork, packaging, shipping details, or delivery information should be submitted as early as possible. Changes are subject to review and may affect pricing, production arrangements, or delivery timing.

Order cancellations or major revisions must be confirmed in writing. Any costs or commitments already incurred for customized materials, approved production, packaging, or logistics will be reviewed according to the specific order terms.

8. After-Sales Support

After delivery, please check the shipment and contact Tianz Beverage Co., Ltd promptly if you have questions about the products, packaging, documentation, or delivery condition. When reporting an issue, please provide the order reference, a clear description, and supporting photographs or other relevant information where applicable.

Our team will review the information and communicate with you regarding the appropriate follow-up. We value clear communication and aim to support reliable cooperation for both current orders and future beverage-related supply projects.

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